Tag Archive for: Certification

OUR TOPIC: Leading and Managing with Effective Conversations

In this informative and engaging session, discover how effective leaders leverage targeted coaching conversations to explain, explore, encourage, empower, and ultimately, elevate their teams. Leave the session with a practical tool you can use right away with those you lead and support! Based on the best-selling book and award-winning leadership course, The Five Coaching Conversations. Facilitated by Morgan Massie, co-author and consultant with Avion Consulting.


OUR SPEAKER: Morgan Massie,ACC

Morgan is a Consultant with Avion and Butte College The Training Place. She provides organizations with talent strategies that are focused on elevating and retaining individuals, empowering and engaging teams, and partnering with clients in the design, development, and implementation of award-winning leadership development initiatives.

Morgan began her career in psychology before transitioning into the field of corporate organization & talent development where she has held multiple roles, including senior leadership positions. She has worked with a variety of industries such as technology services, defense agencies, financial services, non-profits, professional employer organizations, hospitality, higher education, manufacturing, and professional services.

Morgan has a Master’s in Instructional Systems Design from the University of Central Florida, a Bachelor’s in Psychology from the University of South Florida, and holds professional certifications in learning program facilitation, course design, human resources, lean/six sigma, leadership consulting, and coaching.

Avion’s newest book, The Five Coaching Conversations: A Research-Based Model for Maximizing People’s Performance and Potential, is the #1 new release on amazon for leadership training, business management science and management science! Buy it on amazon by clicking here. More information is available at www.fivecoachingconversations.com.







Avion Consulting
(775) 530-1766

OUR SPONSOR: Butte College, The Training Place

Butte College – The Training Place assists businesses develop employee talent with more than 200 training programs to upskill individuals within their 30-40 year career. Butte College trainers hold training credentials and certifications with Global Training Industry talent development partners with more than 40 years of expertise.
Trainings is offered customized for delivery at employer locations and at public classes for multiple employers virtually and in-person classes at the Skyway Center located in Chico. Upskill employees today!
Contact us at thetrainingplace@butte.edu
Or call 530-895-9015



Outside the Box HR

What if HR thought outside the box in more areas? Could we change how or who we hire? Could we hire amazing people, open ourselves up for more talent, and broaden our scope? Or what about how we motivate our staff? Could we tap into a whole new level of employee engagement? Let’s talk about these concepts and ideas and how we can begin to think differently. Your ideas will be important as we talk about these items:

  • Should we not hire someone with an unrelated job felony? Or someone covered in tattoos?
  • Should we hire based on experience not based on a college degree?
  • What if we hired people without experience and trained them?
  • What if we allowed remote work? Imagine who we could hire.
  • What if we had an onsite coach to help employees get motivated? To improve performance? To provide feedback from an outsider?

Our HR world is continually changing and evolving because people are continually changing and evolving, and we have to be ready and willing to acknowledge the change and find new ways to do our HR jobs successfully. Come and join us virtually and discuss how we can look ‘outside our boxes’ and be open to ideas that will allow us to achieve different results and success – for us, the company and the employee.



Reanette Fillmer Etzler, PHR

Reanette is an entrepreneur, coach, trainer, and speaker. Reanette has held public office, has been a Human Resources Executive for over 30 years, and is a certified coach for the John Maxwell Team amongst other things like being a dog mom, stepmom, and wife.

All these things are just titles. What qualifies Reanette to add value to you today is her experiences in those positions and years of the inside perspective of leadership and a desire to live a life of continuous growth. In the roles that she has played in various jobs and/or life, she shares her commitment to create, launch and transform leaders. If we create our values, launch ourselves, and transform our future we can become the leaders that we want to be, we can be the voice that matters.

Reanette Fillmer Etzler, PHR

Speaker, Coach, Trainer of CLT Coaching

















InterWest Insurance Services, LLC

As one of Northern California’s largest privately held brokerage firms, InterWest enjoys the privilege of representing many of California’s predominant and influential business owners. Our focus is to bring together all our client experience and our team’s expertise in the areas of benefit plan design review, establishment of goals and objectives, carrier negotiations, funding, plan implementation, administration and day-to-day, month-to-month service.

InterWest places millions of premium dollars annually with the industry’s largest and most respected insurance companies. Our team members enjoy excellent, longstanding relationships with our carriers based on professionalism, trust and confidence.

Interwest Insurance Services, LLC





This program is pending approval for 1.0 PDC for the SHRM-CP® or SHRM-SCP®. This program is pending approval for 1.0 Unit Credit recertification credit hours toward aPHR™, aPHRi™, PHR®,PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).












Conducting Workplace Investigations

One of the most critical functions of human resources is to conduct fair, comprehensive, and legally compliant workplace employment investigations. Failure to conduct an appropriate investigation can result in crippling liability to an organization.  Our speaker, Keith Black, Founder and Principal at Employment Practices Outsourcing, will walk us through the best practices in addressing workplace investigations, whether the allegations are harassment, discrimination or other misconduct.

You will learn:

  • Investigation Basics for Human Resources
  • 7 Keys to an Effective Investigation

You will walk away feeling more confident about where to begin when you are faced with a workplace investigation, when to do it internally vs. when to consider an external investigator, how it should be done, how to write a report, and more.

Join us in this practical approach to workplace investigations.



Keith Black, Founder and Principal 

Keith is the founder and Principal at 𝐄𝐦𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬 𝐎𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐢𝐧𝐠, a national consultancy focused on conducting workplace investigations, delivering Respectful Workplace (harassment prevention) training, providing employee and labor relations support, HR transformation, and general HR advisory.  He also partners closely with CEOs and business leaders to design or restructure their organizations’ people functions to be strategically aligned with their business drivers. His unique background practicing labor and employment law with leading national law firms on both coasts and serving as a top human resources executive in numerous industries enables me to view client challenges and solutions with a different and more holistic perspective.  His passion is building and maintaining a “Respectful Workplace” platform through practical leadership education, clear and consistent communication, and creating a workplace culture built on the guiding principles of Respect, Trust, Honesty and Empathy. Although EPO is not a law firm and does not provide legal advice, I am licensed to practice law in Pennsylvania and California. I was very honored to be named the Delaware Valley HR Person of the Year for 2017 in the “Large Company” category. I am a member of the Association of Workplace Investigators (“AWI”).  Specialties include workplace investigations, harassment prevention training, employee relations, labor relations, HR and labor due diligence for corporate transactions, HR transformation/org design, leadership development and training, and interim HR leadership.















Life of HR 

Life of HR, Inc. is Shasta County based HR, Payroll & Business Management Consulting organization, which offers reliable, and adaptable HR & Payroll solutions to bring peace of mind to employers throughout all of far Northern, CA.  We recognize that you don’t need HR all the time, but when you do, you do. We are ready to provide as much or as little support desired. If you want HR or Payroll services customized to your business needs then Life of HR will help your organization Thrive.

Life of HR, Inc.
1-800-884-1824 x 1
Holly Clark, MBA, PHR-CA
This program is pending approval for 1.5 PDC for the SHRM-CP® or SHRM-SCP®. This program is pending approval for 1.5 Unit Credit recertification credit hours toward aPHR™, aPHRi™, PHR®,PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).









What To Expect in Court and How To Prepare

Employment lawsuits are costly, burdensome, slow and can destroy company culture. This presentation will prepare you for what to expect when you receive a claim, and how to best prepare to battle a lawsuit in court. Learn from one of the top employment law attorneys in Shasta County. He will share his in-depth experience and expertise, and will walk you through the entire process. In addition, you will learn best practices on how to keep your business out of court.

  • Claim/Lawsuit Process
  • Deadlines
  • Case Preparation
  • Discovery Rules
  • Depositions
  • Defense Mechanisms
  • Do’s and Don’ts in and outside of court


Benjamin Kennedy, Attorney
Carr, Kennedy, Peterson & Frost

Mr. Kennedy is a Shareholder with Carr, Kennedy, Peterson & Frost. His practice concentrates on labor and employment law, including counseling employers on matters involving workplace discrimination and harassment, ADA compliance, wrongful discharge, wage and hour laws, and employee handbooks, policies, and procedures. Mr. Kennedy also represents employers in employment litigation in state and federal courts and administrative agencies.


Southwestern University School of Law, J.D., 2004
University of California at Santa Barbara, B.A., 2000
Bar and Court Admissions California
United States District Courts for the Eastern, Northern and Central Districts of California

Professional and Community Activities:

Shasta-Trinity County Bar Association
Northstate SHRM – Legislative Coordinator
Leadership Redding Class of 2012


This program is made possible with the support of our sponsor:

InterWest is a leader among top insurance firms, consistently ranking within the top 100 largest and the top 50 privately-held brokerages nationwide. They offer unparalleled expertise in all lines of property and casualty, workers’ compensation, employee benefits and personal insurance coverages, as well as surety bonds. They also provide innovative, value-added service from our Claims & Risk Control Specialists and Human Resource & Labor Law Consultants.


This program is pending approval for 1.5 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org. Northstate SHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.

This program is pending approval for 1.5 Units Credit Types recertification credit hours toward aPHR™, aPHRi™, PHR®,PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). HRCertification Institute’s® (www.HRCI.org) official seal confirms that Northstate SHRM meets the criteria for pre-approved recertification credits for any of HRCI’s eight credentials, including SPHR® and PHR®.